Refund policy

Thank you for shopping at [Your Store Name]. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

You have [30/14 - choose one] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Several types of goods are exempt from being returned. The following items cannot be returned or refunded:

• Gift cards
• Downloadable software or digital products
• Personalized or custom-made items
• Perishable goods (such as food, flowers, or plants)
• Personal care items (such as beauty products or intimates for hygiene reasons)
• Sale items (Only regular priced items may be refunded; sale items are [final sale / eligible for store credit only]).

To start a return, please contact our support team at [Your Store Email Address]. Please include your order number and the reason for the return.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• For Defective or Incorrect Items: If the return is due to our error (you received an incorrect or defective item), [Your Store Name] will cover the cost of the return shipping label.
• For Change of Mind: For standard returns, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies (usually [5-10] business days).

We only replace items if they are defective, damaged, or sized incorrectly upon arrival. If you need to exchange an item for the same product, send us an email at [Your Store Email Address].

If you have any questions on how to return your item to us, contact us at:

• Email: [6ybwxh-vs.myshopify.com]
• Contact Page: [https://6ybwxh-vs.myshopify.com/]